Service
At Supreme Security Systems we've made a commitment to service that continues to
raise the bar in the industry. At the completion of the installation of your system,
the personal and professional relationship with Supreme does not end. Should an
issue arise with your system, simply call us, 24x7x365. If the issue cannot be handled
over the phone, one of our highly trained dispatchers will schedule a service call
at a convenient time for you. We also understand that emergencies can happen at
all hours, so our commitment to total service excellence includes 24x7 emergency
services. What's more, our highly trained technicians have been hand selected from
among the industry's finest, and have gone through our rigorous and ongoing training
courses.
For more information about our service department or to contact a service representative,
click here or call 1-888-SUPREME (1-888-787-7363).
Michael Jacob – Service Manager
Mike has 14 years of experience in the security industry and has been with Supreme
since December of 2006. Previously he was with APB Security Systems, Inc. as Operations
Manager. He was responsible for overseeing the daily operations of the Installation
and Service department, including hiring, performance reports, collections and payroll.
At the same time Mike acted as Office Manager for Statewide Central Station, where
his responsibilities included dealer relations with over 250 dealers. He also did
oversee contracts, trained staff and supervised billing and collection departments.
Mike also has experience installing and servicing telephone systems which he acquired
as Lead Technician at Apogee North East, where he also handled customer service
calls and scheduling of service/installation technicians.